It's been more than 20 years since Matt Wineera sold property writer Jo Ferris her first home in Papamoa.
I wasn't surprised when a woman apologised for interrupting Matt and I over coffee in Bayfair, before asking for his business card. Turns out Matt negotiated a tricky house sale for her some years back. Neither had forgotten. Nor have either of us forgotten our own dealings - in the early '90s when I arrived in Tauranga to work for a new newspaper.
Papamoa was vastly different then - simpler, less popular perhaps in real estate academic realms - and much cheaper. One thing hasn't changed however: people! We joked about my attempt to secure the cottage Matt had introduced me to. And knew I wanted! It was a commonplace scenario: me thinking cash was king; the vendor wanting top dollar. Matt in the middle. Nailing a compromise.
There's an honesty about Matt Wineera that cannot be bluffed. Sincerity is crucial in this game - especially now; with tighter rules for agents and a more demanding public. Longevity counts. Or, more precisely - experience and an ability to listen. Hearing is one thing - listening is a skill. Matt says negotiation is the key to any sale - listening to vendors and buyers, so both get what they want. He also talks about removing pressure - giving everyone space to decide.
The vendor is boss, according to Matt. He might not always agree, but he respects their views and works with them for a good outcome. It's about planning and timing. Forget the manuals and formulas. Matt has worked on those anyway in various high-profile managerial roles. It's all about the process for him - putting everything in place and communicating - from photos and marketing to negotiation.
"Plan right and everything will fall into place," says Matt, "and always doing what's best for You"
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Matt called at my House, by arrangement , to discuss " Sales possibilities", and from Day One he was Positive, Confident and Re-assuring". Sure enough as Matt had predicted, not only did my property attract a lot of attention, but with Matt's VERY PROFESSIONAL " Steerage", resulted in a Pre-Auction "Signed Agreement ", well above the reserve, which we had previously agreed upon. - B. Graham
Matt Wineera is one of the most diligent and caring people I have probably ever met in my life! I was in real estate myself for 15 years so I know an excellent agent when I meet one. His follow up and hard work is unreal ! - Janice Smith
Really nice, friendly manner, easy to deal with, gave really good current information as to what was going on with the sale/property, really happy cheers. - M. Lowe
Matt's the best , we have used him 3 times and will in the future. - M Hartstone
Excellent communication skills. - P Hammersley
His communication was excellent. - D. Van Eyk
Not pushy. Friendly. Knows what he's talking about. Gives a fair price. - H Mason
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Helen and I can’t believe what you achieved within 4 days of listing our property in Welcome Bay. Your recommendations worked an absolute treat with a multiple offer situation and getting 10k over the asking price, awesome.Dave Kerr, Papamoa